At Rustic Turquoise we have made it our mission to give you a wide collection of the best in everything at unbelievable prices! We want to make your buying a fabulous experience and we are committed to doing everything possible to do so!

Conditions For Cancellation

• • The word "customised" itself specifies that the product is only manufactured/designed on behalf of the customer himself/herself. Once the order details are confirmed, at the very same time manufacturing for the product will get started, hence it cannot be cancelled and payment cannot be reversed
• • Payment for customise order will be fully advance, just like other orders. The payment for customise orders will be non-refundable in any case since we started manufacturing of the product immediately after receiving the payment.
• • Returns will be accepted only for Damaged products..
• • Please notify us of receipt of a Damaged/ Defective product maximum within 24 hours of delivery with a proof i.e. with images or videos. For more details please contact our customer care to assist with you the same.
• • Products/ Items should be UNUSED
• • Products should be returned in their original packaging along with the original price tags, labels, and invoices.
• • Return packets should be strongly and adequately packaged so that there is no damage of goods in transit.
• • Any products damaged post-delivery to the customer, shall not be accepted for return. If in any case it accepted (depends on the team RUSTIC TURQUOISE ), then he/she will have to bear transportation charges for both sides.

RUSTIC TURQUOISE have all rights to reject returns for any order.

in their original packaging. Failure to do so will result in the cancellation of any promise of replacement or return made by anyone from the team.